30-day money-back guarantee
If you are not happy with a purchase, you can request a full refund within 30 days of your order date. This applies to coin packs, gem packs, booster packs and Remove Ads.
How to request a refund
Purchases are processed by our reseller Paddle.com, the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your order using the email on your receipt, or contact us at dinodrop125@gmail.com and we will help.
What happens after a refund
- Remove Ads is switched off on your account.
- Coins, gems and boosters from that purchase are removed from your game — only as many as you still have. Your balance never goes below zero and your level progress is never affected.
Cancellations
Dino Drop has no subscriptions — every purchase is a single, one-time payment, so there is nothing to cancel. If you close the checkout before paying, you are not charged and nothing is delivered.
Your rights
This policy does not affect your statutory rights. Paddle’s refund policy also applies.
Seller: Robert Mackie, trading as Dino Drop.